My credit card was charged, but it does not show up in billing history.

Question

My credit card was charged, but it appears nowhere in my billing history. I cannot find contact information to speak with customer service anywhere.

Gaurav Kataria · Answer

There could be a few possibilities:

* You have multiple Trello accounts under different email addresses. Please check the other account, if you do have one.
* You may have multiple workspaces under the same account. Please check the billing page for each workspace to see which one was billed.
* Lastly, it is possible that someone else used your credit card to pay for Trello. In that case, it would be best to cancel your card and get a new card to prevent more fraud.

Mike - Dreamsuite Consulting · Answer

Requested a support engineer to look at this (if there are any left 🙄)