The associated email address geral@upenergy.pt has lost access to Trello. How can we resolve this?
Hi @Rita Matias Welcome to the community!Please follow below document.https://support.atlassian.com/trello/docs/recovering-your-trello-account/Regards,Sushant Verma
When we reset our password, it says the email wasn't associated with any account and automatically created a new account where the old boards don't appear.
Can we change a board administrator to regain access?
@Rita Matias Check this once : https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/Regards,Sushant Verma
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