Quarter Progress Burndown Drilldown charts bug?

Question

Today is August 20. This is a burndown graph from this quarter, for a team. They are on track, but looking at the first graph, you'd be asking questions about what is happening that the team seems to be making no progress...

But that would be a very incorrect impression. And the impacts of this bug are the conversations that should not need to happen to reassure managers that the project is still on track.

The second graph is the true picture, based on the best data that Jira Align has at the time. 
To prove it, the third graph highlights the penultimate data point on the graph (Aug 18), and the final graph is the next data point (Aug 25).

August 25 is 5 days in the future! There is no valid data for that date yet. The graph should stop at the most recent real data point.

This phenomenon is true for all our teams, in all our TofTs.

(I have looked at information about sprint burndown charts and things that could cause a similar behaviour. None of those causes apply here for quarterly burndown charts.)

Kirill Duplyakin · Answer

Attaching the Jira link for reference:

* JIRAALIGN-8516 - Change Drill Down Burndown reports to use daily data points or truncate future days

David White_zlpu4r · Answer

Despite your comment "that's a bad one" and referring to it as a "bug", and Atlassian support agreeing that it is currently "misleading", the response has been to file it in the backlog as a "feature request".

Not as a "bug".

Because of the impact (having to explain to managers that, despite appearances, the teams are still on track), I do not agree that "not technically broken" is a suitable reason to avoid calling it a "bug".

From a customer perspective, it is still a "bug".

Kirill Duplyakin · Answer

The intervals for this particular set of Burndowns depend on the Quarterly Increment date range, and are described in this doc: Program increment progress drill down

Hovering your cursor over the any chart ** line will display detailed data in the following intervals, depending on the range of dates displayed in the chart. These intervals are enforced to ensure good chart performance:

* Date range <= 60 days: Intervals provided daily.
* Date range <= 12 months: Intervals provided weekly.
* Date range <= 60 months: Intervals provided monthly.
* Date range <= 120 months: Intervals provided quarterly.
* Date range > 120 months: Intervals provided yearly.

I agree it's confusing, especially since the parent level the Burndown charts use daily data. But it is by design currently.

We'll have to open up a feature request on your behalf to change it (please continue working with us in the Support ticket).