Why jira structure does not include resolved user stories

shayne skakles

i have setup a JIRA sructure that is configured where a parent user story implements other user stories (children). everything shows up fine in the structure hierarchically, however, when a child user story is resolved or closed that user story is no longer displayed as a child of the parent.

Is there a setting where i can still display all children user stories (regardless if closed or resolved)? 

Robert Leitch [ALM Works]

Hi Shayne,

Simplest probable cause is that you have the Unresolved filter on. File upload isn't working right now so I can't attach a screenshot, but you'll find the Unresolved button in the structure toolbar after the Next Issue | Sub Issue | Edit buttons.

If that's not the case, then that particular structure might might have a Filter Synchronizer set up to remove resolved issues.

 

Cheers,

Robert