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ACP-420: Managing Jira Service Projects for Cloud certification Journey

Kavitha Chandrasekaran

Following my previous articles of my journey with ACP-520 and ACP-120, I would like to document my ACP-420 Journey here. Please note this summary section will be updated as I progress to keep all info in one place.

Links for my ACP-520 and ACP-120 articles if you are interested

ACP-520: https://community.atlassian.com/forums/Training-Certification/ACP-520-Atlassian-Cloud-Organization-Admin-Certification-Journey/td-p/2526292

ACP-120: https://community.atlassian.com/forums/Training-Certification/Success-journey-ACP-120-Jira-Administration-for-Cloud/m-p/2454152#M1181

Background:

I have very good experience with Jira software as a Jira Project Admin and as Jira Admin.
User level hands-on experience with JSM.

Study Materials:

Downloaded exam details pdf from the below link

https://community.atlassian.com/learning/collection/certification-prep/managing-jira-service-projects-for-cloud-prep

Comments

Benedetta De Martino

Hi Kavitha, I hope you're doing well with your studies.

I'm also studying for this Certification, but I can't find some updated resources and study tips about it (of Aug/Sept 2025). I'm wondering if you can share some, with topics you find the most difficult or the most important and best practices to follow that you managed to figure out along the way.

It's my first Certification, so I really appreciate some advice!

Thank you in advance,
Best Regards;
Benedetta.

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