How can I include the Alert Description to an outgoing webhook ?

Klaus Mueller

I'm trying to fire a webhook call to an API, it works but the Alert description is not included any Alert event, (Create, Close & etc).

How can I add the Alert description to be sent along the payload?

Aditya Bodke

Hi Klaus,

Thank you so much for reaching out to the Atlassian Community, and for sharing your experience! I’m really glad to hear you were able to figure things out. I wanted to add a quick summary here for anyone else who might be searching for the same answer in the future.

How to Include the Alert Description in a Webhook Payload:

1. Edit Your Webhook Integration:
   1. Go to Settings > Integrations in Opsgenie.
   2. Find your Webhook integration and click to edit it.
2. Enable Description in Payload:
   1. In the integration settings, look for the options “Add Alert Description to Payload” and “Add Alert Details to Payload”.
   2. Make sure these checkboxes are selected. This will ensure the description field is included in the JSON payload sent to your webhook endpoint.

I hope this helps make things a little easier for others who encounter the same question. If you or anyone else has more questions or needs a hand with webhook payloads, feel free to ask—this community is always here to help!

 

Cheers,
Aditya