Over time, our toolstack grew out of control:
Every tool had a purpose, but together, they caused more pain than progress:
🔁 Repeating the same info in multiple places
💬 Scattered conversations
🧩 Disconnected decisions
⏳ Time lost on switching tabs and chasing updates
🚨 The communication problem
Our biggest pain point? Communication.
We were talking in Slack, but working in Jira.
That led to constant questions like:
“Where’s the link to the issue?”
“What did we decide about this ticket?”
“Was that in Slack, Confluence, or Jira comments…?”
Sound familiar?
✅ The solution: Chat for Jira
Team Sevidev replaced Slack (for internal communication) with Chat for Jira, and it changed everything.
🔹 Chat inside Jira
Talk directly within the issue, not in a separate app.
🔹 Issue-based discussions
Every conversation is automatically connected to the task it’s about.
No more jumping between threads, DMs, or channels.
🔹 Cross-project conversations
Chat with anyone across projects — not limited to comments or mentions.
🔹 Channels for groups - Just like Slack – but inside Jira. Create team or topic-based channels to chat outside issues when needed (e.g. #ux-design, #qa-team).
All conversations are searchable and stay within Atlassian.
🔹 Real-time updates
Stay in the loop without leaving Jira. No extra tools, no integrations, no tabs.
🧪 Our use case: A sprint with zero Slack
We challenged a dev team to complete a sprint without Slack or Teams — just using Jira and Confluence.
Here’s what changed:
| Before |
After |
|---|
| Slack threads about issues |
Chat directly inside issues |
| Lost messages in DMs |
Conversations kept in context |
| Constant switching Jira ↔ Slack |
One place for everything |
| Confusion over decisions |
Everything documented + visible |
💡 Why it works
Communication shouldn’t live outside your workflow.
By bringing chat into Jira, we simplified how we collaborate.
No extra logins, no scattered messages, no app fatigue.
👉 Want to see how Chat for Jira works?
I’m happy to share our setup or answer any questions!
But also here is short interactive showcase with channels 🤗
💬 Has your team tried reducing communication tools? What worked for you?
Let’s compare experiences 👇
