Problem with loging in

Question

I logged in to my account using gmail. Now i dont have password i cant log in into my

Opsgenie Integration account

abelalia87 · Answer

Hi,

@Orkhan Bayramov I had a similar account login issue where I used my gmail login as my Atlassian account. When I tried to login to Atlassian cerfitication and it redirected to certmetrics the Atlassian login (gmail login) was invalid. I had to setup an Atlassian password for my email (gmail). I logged out from my instance, then tried logging back in, then forgot password, then sent password reset to email. Then I setup my Atlassian password, my username is still the gmail but now with its own Atlassian password. I know Opsgenie is under Atlassian umbrella of products and the login should work. Just sharing what worked for me.

Orkhan Bayramov · Answer

I cant sign in to my atlasian account nor i can create one

Walter Buggenhout · Answer

Hi @Orkhan Bayramov and welcome to the Community!

Try to log into your OpsGenie account from an incognito window or from a different browser. That way it will not try to use the Google account you're logged into from your open browser window.

Hope this helps!