We just switched to an annual billing in a premium plan trough a third-party vendor and now we admin's are not able to view any billing information. We even tried to login with the owner's account and we still can't view a billing option.
This is expected, because the billing is now handled through a third-party so Atlassian have no insight to the billing between you and the vendor. All Atlassian knows is the app and the number of licenses you have.
It looks like you're new here. Sign in or register to get started.