Desktop app crashes and won't load

ericksonms

I can't open the app on my MacBook Pro desktop. It crashes and gives me a long error report. I have already tried restarting the computer, and deleting and reloading the app. I checked in chatgpt with the crash report - It appears the Trello app is crashing due to a low-level error in the Electron framework on macOS 15.5. How do I resolve this? My version is macOS 15.5 (24F74). Is there an update?

Andrea Crawford

Hi @ericksonms Have you tried resetting your local data (there's an option in the Help menu)? If not, can you try this, then log in again and let me know if it continues to crash for you? I'm unable to reproduce this behavior on macOS 15.5 and Trello 2.15.12.