Jira upgrade issue

Question

Hi team,

We have currenly done the upgrade for out jira instance from 6.2 to 6.4.11.

Upgrade was successful but once it is done, its  not showing any issue or Dashboard gadgets.

Once we click on issue it is showing 500 error.

Also shared filters/dashboard are not visible.

Please suggest

Regards, Nidhi

Chander Inguva · Answer

Hi Nidhi,* Please check if the license is valid or the below link might help as well
* https://confluence.atlassian.com/display/JIRAKB/Receiving+500+Error+When+Loading+a+Filter+after+Upgrade+Process
* Providing actual log will give more info for possible work around

Regards

Chander Inguva

unknown · Answer

Anything you can see in the logs?