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How can we make field optional though workflow

keerthika Narra

We have a Defect workflow that uses multiple projects. In that workflow, from the In Progress transition, the field was made required through a validator. It was applicable to all projects. Now, one user has requested that the field be optional for their project. How can we implement this in Jira without changing the existing workflow? Any ideas?

Accepted answers

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Tinker Fadoua

@keerthika Narra

Since your existing process is working, definitely you don't want to break it. Which Atlassian Marketplace Apps do you have in your instance?

Best,

Fadoua

Aaron Pavez _ServiceRocket_

Hi @keerthika Narra

If you are using the standard validator, you can't set it as not required only for that one project; you will need to use another workflow. This is true if the scheme is shared.

You can copy the workflow you are using and delete the validator from the new workflow.

If you are using a third-party app like JMWE, you can set the validator as not required for that project.

Or you could create a new custom field and use that one in the project.

Regards

keerthika Narra

In existing work flow transition can we create a new validator with logical validator?

Tinker Fadoua

The reason behind my question what Apps you have because with a specific one you can get the desired outcome.

keerthika Narra

Tinker I didn’t remember what apps we have

keerthika Narra

In same existing workflow can we update validators?

I have one solution but I am not sure it will work or not

in validators logical validator if we keep the x field = null and project = xyz and x field != null

just i have the logic but i am not sure how to implement

anh inputs Acceptable

Thorsten Letschert _Decadis AG_

Hey @keerthika Narra,

It sounds like you are referring to a "logical validator," which suggests that you might be using Jira Workflow Toolbox.

If that's the case, an expression like

%{issue.cf00000} != null OR %{issue.project.key} = "ABC"

should do the trick - using the correct custom field ID and project key, obviously.

If you're using something else, please provide additional details as requested here.

Regards from Germany,
Thorsten

keerthika Narra

Hi Throrsten,

Thanks for helping in the logic, the logic is working fine, But i have one issue for other projects it was not displaying the field name , it was displaying just error message, how can i modify

Thorsten Letschert _Decadis AG_

Hey @keerthika Narra,

Have you checked the 'Error message' section at the bottom of the validator configuration?

Besides, if your initial problem is resolved, please don't forget to accept the answer.

Regards,
Thorsten

keerthika Narra

@Thorsten Letschert _Decadis AG_

After posting the thread i got an idea, to update the message in Error tab, i did that and it was working fine.

Thanks for your support....!

Regards,

Keerthika

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