Unable to Add groups to custom field,

Question

Hello

I was wondering could you help with the following.

One of my colleagues who is set as a site-admin user is attempting to add groups to the custom field he created, when creating an issue. However the 'padlock' icon is showing. I can add the groups to a custom field without the padlock restriction showing.

Have you any idea why this might be? Is there a permission he needs, or some other reason?

Stephen Cunning1 · Answer

Does the user need to have access to Confluence?

Stephen Cunning1 · Answer

Hi Nic

I received your email, thanks.

I dont think I do have the quisapps security plugin installed. Can you tell me where I could find out for confirmation whether I do have the plugin installed or not?

Nic Brough -Adaptavist- · Answer

Look under Admin -> Addons.

A padlock next to a field is not a native Jira option.  I don't think there's any link to Confluence here, but without knowing where that padlock is coming from, I can't really be too sure.