Zabbix media type to opsgenie

Erman Cremel

Hello, I configured a media type in Zabbix to generate alerts in Opsgenie. When I run the test, it says it's successful, but the alerts do not appear in my Opsgenie. It doesn't show any error, but it doesn't appear in my alerts. Log:

00:00:00.000
 [Debug] [ Opsgenie Webhook ] Sending request: 
https://api.opsgenie.com/v2/alerts/
{"message":"MEDIA TYPE 
TEST","alias":"12345","description":"{ALERT.MESSAGE}","priority":"P5","source":"Zabbix","details":{"Zabbix
 
server":"{$ZABBIX.URL}/","Problem":"{$ZABBIX.URL}/tr_events.php?triggerid={TRIGGER.ID}&eventid=12345"},"responders":[{"type":"team","name":""}],"tags":[""]}

00:00:00.094 [Debug] [ Opsgenie Webhook ] Received response with status code 202
{"result":"Request will be processed","took":0.006,"requestId":"3a5xxxxxxxb"}

00:00:00.094
 [Debug] [ Opsgenie Webhook ] Sending request: 
https://api.opsgenie.com/v2/alerts/requests/3xxxxxxb

00:00:00.183
 [Debug] [ Opsgenie Webhook ] Received response with status code 200
{"data":{"success":true,"action":"Create","processedAt":"2025-07-23T19:11:11.523Z","integrationId":"4axxxxxxde","isSuccess":true,"status":"Created
 
alert","alertId":"efxxxxx454","alias":"12345"},"took":0.004,"requestId":"bxxxxxxe09"}

Michael Thompson

Did you create an incoming rule to create alerts for the Zabbix integration in Opsgenie?

Did you check the Opsgenie audit log to see if the zabbix alert is reaching the system properly?