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How to add Issue Status and Issue Resolution to email subject line in Jira?

Miko Makela

I would like to add Issue Status and Issue Resolution to email subject line in Jira, but I don't know how to do it. Any help would be really appreciated.

Thanks in advance

Accepted answers

Dieter

There is more information about that at

http://confluence.atlassian.com/display/JIRA/Customising+Email+Content

$issue.statusObject.name

$issue.resolutionObject.name

could be used in the velocity template to get the names of the status and resolution

All comments

Dieter

There is more information about that at

http://confluence.atlassian.com/display/JIRA/Customising+Email+Content

$issue.statusObject.name

$issue.resolutionObject.name

could be used in the velocity template to get the names of the status and resolution

Miko Makela

it works! thanks!

hemanth acharya_bjyyuz

On the similar lines can we add 'Affects version' ? How do I do that?

Asher Aber

The above link is broken Please post a detailed updated answer. Thanks

unknown

So just sharing information on how to add Issue status to the email subject lines in Jira. This information was gathered for JIRA 7.0.10, so not sure about other versions. A couple of things that I learned:

When closing an issue the <JIRA install>/WEB-INF/classes/templates/email/subject/issueclosed.vm is not called, but instead the issuegenericevent.vm is. Not sure why but this is the way it is.
When changing a ticket status from new to open the issueupdated.vm is not called, but instead the issuegenericevent.vm is. Not sure why but this is the way it is.
If you want to get the actual status in the subject line do not use $eventTypeName since it will return a value of updated when a ticket status is changed from new to open or from open to closed.

Here are the changes I made to the vm files in the <JIRA install>/WEB-INF/classes/templates/email/subject/ directory:

Before:

($issue.key) $issue.summary

After:

($issue.key) $issue.getStatusObject().getNameTranslation($i18n): $issue.summary

This will cause your subject line to look like this:

[JIRA] (CAT-2862) New: Test 28 *** this is for a new ticket being created

[JIRA] (CAT-2862) Open: Test 28 *** this is for a ticket that is having it status changed to Open

[JIRA] (CAT-2862) Closed: Test 28 *** this is for a ticket that is having it status changed to Closed

and so on.

I hope this helps!

unknown

It is not working for version 3.3 with editing the template (subject line).

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