nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Internal server error

Suresh Sunar

I am getting this 500 internal server error. The data is invalid (13) when trying to create a issue.

Please help.

Accepted answers

Suresh Sunar

This issue is resolved by disabling HTTP compression in TMG worked for me.

All comments

Bhushan Nagaraj2

Did you check the log file?

Suresh Sunar

Thanks Bhushan. Which log file do we need to check?

Daniel Wester

atlassian-jira.log in your home dir. What's the error in the browser?

Suresh Sunar

when trying to create issue, it shows page for sec and shows Error Code: 500 Internal Server Error. The data is invalid. (13)

JohnA_xb3t2l

Hi Suresh,

Can you try enabling plugin safe mode and see whether the issue persists once the plugins are disabled? If it does then you can try enabling the plugins one by one in order to find which one is causing this problem.

All the best,
John

Suresh Sunar

disabling HTTP compression in TMG worked for me.

Suresh Sunar

This issue is resolved by disabling HTTP compression in TMG worked for me.

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