Can't login because new email

Sabrina Foisy

Hi,
I have not used my Trello account in the last few months and now, when I try to log in, it's asking me to write the code that was sent to my email. The thing is, this email doesn't exist anymore. It was through a domain that we shut down. 
Can someone help me?
Thank you

Sakshi Verma

Hi @Sabrina Foisy ,Welcome to community !

It's asking for a code for additional security checks. You can consult with your IT team to see if they can help you reclaim your account by temporarily reactivating your old email address. Once your old email address is activated, you can enter the code and change your email address.

You might also check if you’re still logged in to the account on one of your devices (for example, on your mobile phone) so that you can share access to your boards with your new email address.

Thank you !