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Automation Rule using Team field

Antonina Yudina

hey guys,

I m trying to create an automation rule using the Team field which looks as following.

Trigger: creation of a new issue

When: issue type is one of the following: Story, Epic, Task

Then: advanced option:

{
"fields": {
"customfield_10001":"TEAM-ID"
}
}

Result: No Team Name is added when a new issue is created . Any idea why?

Thank you in advance for your help.

Accepted answers

Yogesh Mude_f9cg0f

@Antonina Yudina below should work...

{"update": {
"customfield_10001": [
{
"set": "f6c675e0-f944-482c-955c-0d265dc9285b"
}
]
}
}

Note, please replace your team ID

All comments

Yogesh Mude_f9cg0f

@Antonina Yudina below should work...

{"update": {
"customfield_10001": [
{
"set": "f6c675e0-f944-482c-955c-0d265dc9285b"
}
]
}
}

Note, please replace your team ID

Antonina Yudina

the field Team in a new Jira issue is still empty

Tomislav Tobijas

Hi @Antonina Yudina ,

This should work, though. We're using the same thing/JSON and automation updates Team field value. We do additional mapping via Lookup table, but it's the same thing as defining an exact team ID.

Could you please share a screenshot and audit log from your automation to help debug what's going on there, if possible?

Cheers,
Tobi

Yogesh Mude_f9cg0f

Ahh, strange. The above code is working in my instance. not sure why its not working for you.

Yogesh Mude_f9cg0f

Also, as @Tomislav Tobijas mantioned share the rule + audit log.

Marc -Devoteam-

Hi @Antonina Yudina

The syntax is as follows:

{
"fields": {
"customfield_10001": "<team-id>"
}
}

Richard A. Michaels

In a Create a new action of my automation, I'm creating an Epic in a different project than the trigger project. I'm only concerned with specific teams so I can check for specific team IDs in my IF criteria.

In the additional fields section, this seems to work for me
{
"fields": {
"Team": "<<team-id>>"
}
}

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