Re: Re: Cannot create a site

pei lijun

in my system , the command: ./acli rovodev auth login ,I input per.syq@gmail.com and api , that successful , by it say I must install agent , so  I try create site , it's name persyq.atlassian.net , but it always wrong , the message:Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: %222763c119-3b8a-40ef-8893-c541046f8d0b%22); what wrong is it ?

Andy Heinzer

Hi @pei lijun 

I understand that you saw this error when trying to sign up for an Atlassian Cloud site.

Are you seeing a captcha appear on the page when trying to complete this sign up?  That captcha is required to be completed in order to make sure that a human is completing the sign-up and not some automated process.

In similar reports of the past, a number of users located in China have been able to even view the captcha due to network restrictions imposed on a national level.  Some users have reported to temporarily use a vpn located in another country in order to by-pass these limitations.