We lost a card...

Question

Hii

we use trello. My account name and email adress

Tamer Shaylannewagetr@gmail.comand we lost a card in Satis Pazarlama Project... How can I back. I checked Archive. but ı dont find. This card ise very important and I need your immediatly help.BR and thanks.Tamer Saylan

ashu patel_rub1iq · Answer

Hi @Tamer Shaylan,

Thanks for reaching out. If the card is missing and not in the archive, here are a few steps you can follow to try to recover it:

1. Check the Activity Log

Go to the Satis Pazarlama Project board.

Click “Show menu” (top right) > “Activity”.

Look through the log to see if the card was accidentally deleted, moved to another list/board, or renamed.

2. Search All Cards

Use the Search bar (top of Trello) and type in any keywords or content you remember from the missing card.

This might help if it was moved to another board or list unintentionally.

3. Check Other Boards

If you or a teammate accidentally moved the card to a different board, visit each board you're a member of and use * in the search to show all cards.

4. Card Deletion Note

Trello does not send deleted cards to a recycle bin. If a card was deleted (not archived), it cannot be recovered unless you have a backup (e.g., JSON export, third-party backup tool, or Power-Up like Backups for Trello).

5. Contact Trello Support

If the card contained very critical data and you believe it was lost due to a system issue or bug, reach out to Trello Support directly:https://trello.com/contactInclude your board name, card title (if known), and any relevant activity timestamps.

I hope you're able to recover it quickly. Let me know if you'd like help drafting a support request or checking other locations.

Best regards,Ashu PatelAtlassian Community Contributor