"Due Date" field not visible in issue view. Cannot set it as "show when empty"

Mariano_gmlums

It seems I cannot set System Fields to show when empty? "Where's my field?" tells me the info below, I know it's got to have a value to display, but when I go to the screen config it tells me the visibility of the field can be set at a Field Configuration level, but when I go to Field Configuration you can only "hide" fields, not make them show when they're empty?

 

Anyone can help shed some light on this matter? Thanks in advance!

• Issue type:Task

  Screen:

  View Issue

  Field:

  Due Date

  Status:

  The 'Due Date' field is not present on the form you are viewing

Project: Infrastructure

Status	Summary	Details
	Field configuration	The 'Due Date' field is enabled by the 'Jira Service Management Field Configuration for Project INFRA' field configuration associated with this issue.
	Field value	The field 'Due Date' does not have value for issue INFRA-22 and will not be displayed on the view issue page. Set value for that field so that it shows up.

 

 

Tomislav Tobijas

Hi @Mariano ,

We are here talking about view screen(s), right?

I don't have server/DC environment to test this out, but I believe this isn't yet possible to achieve. Well, I've found a feature suggestion related to your question so I would say this hasn't been developed yet: JRASERVER-78669: Allow view screen to display Due Date even when empty 

Maybe some on-prem users have found some workaround, as one isn't listed in the linked feature request

Cheers,
Tobi