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What is the cost to upgrade my 1-10 users license after one year? Example: to upgrade my 5.3 version to 5.7. Thanks

Pierre Léost

Accepted answers

Nic Brough -Adaptavist-

Nothing.

Your licence lets you use any version of JIRA released before the end of the licence.

All comments

Nic Brough -Adaptavist-

Nothing.

Your licence lets you use any version of JIRA released before the end of the licence.

Pierre Léost

Thanks a lot. But I talked about Confluence, upgrading is free during one year, but after what happened? For example after 2 year? Thanks

Nic Brough -Adaptavist-

Sorry, Jira, Confluence and the rest all have the same licence model. Once your licence expires, you will not be able to upgrade to a version released after the date of expiry. You can renew after a licence lapse, but if it's been over a year, you'll simply need a new licence.

Adrien Ragot 2

You will need to buy a new 1-year support:

$10 for Starter licenses,
For bigger licenses, the cost is always 50% of the original price, per year of support.