I can't login to a newly signed up account to accept a workspace invitation

Question

I have been sent a workspace invitation to BitBucket.

I clicked on the link and was then asked to create an account.

I did and then it has told me there was an error logging me in.

Ben · Answer

Hi @emmac

If you're logging in using the same email address as you used to make this post - I can see your account is not de-activated (which is the usual cause of this issue).

Please ensure you try a different browser with add-ons disabled, some browsers do hide the referer header as the error suggests, which causes errors during the login process.

Cheers!

- Ben (Bitbucket Cloud Support)

emmac · Answer

Hi Mark, I receive the error:"We couldn't log you in. You may run into this issue when you use specific browsers or add-ons that hide the referer header..."

Mark C · Answer

Hi @emmac

Welcome to the community.

Could you share the error message you're getting please?

Regards,
Mark C