We have a situation where we are using the Go2Group SFDC connector into JIRA. Our TAC (Support folks) to dot have access to create or edit issues in JIRA only view. So when a SFDC case is linked up to a new JIRA case the reporter is a default user. Without giving our TAC team all create rights is there a way that we can automaticllly set the user as a watcher in JIRA? We get the username from a custom field in the issue. My assumption is that we cannot but I wanted to ask the group anyway.
The solution I did have was to install a Tomcat server on the JIRA server and install the JIRA CLI tool. Build a servlet that takes certain calls and in turn executes the JIRA CLI with those calls. In this case when SFDC createas a JIRA ticket using the connectors URL it will then also call this Tomcat server passing userid and issue number. The servlet will then call the addWatchers CLI to add that user to the issue as a watcher. Will this work or is there a simplier way to achive this?
Thanks
