Blocked from log-in by employer

Question

Hello,

My company updated its security policy, and now logging into Trello with our company e-mail is not allowed anymore. I made a new Atlassian account with my private e-mail, but now my board doesn't have an admin no more (my company account used to be the admin). Is it possible in a way to make my new account the admin of my board, someone behind the scenes could help me out in a way?

I can proof however you ask me to, that both accounts are me.

marc -Collabello--Phase Locked- · Answer

The problem seems to be that your employer blocks logging in to Trello with your work email.  It is unlikely that Trello will change an admin of a board, because they will see the board as "owned" by your company, not you.

Ineke Vanhaelemeesch_v66rcb · Answer

@marc -Collabello--Phase Locked- my employer has nothing to do with Trello and don't want to use it, so I assume I would need someone from the Trello / Atlassian support to do so?

marc -Collabello--Phase Locked- · Answer

Hi @Ineke Vanhaelemeesch ,

Most likely you need to ask your employer for support to make your private email admin in your board.