Screen does not appear like its configuration

Dan Tenne

I am trying to configure how exactly the Resolve screen would look like when users are calling this action.

For example, it is very important that users would fill out the value for Fix Version.

Going from: Administration >> Screens >> Resolve issue screen >> Configure.

I see there a list of 6 fields - not matching at all what I see when doing Resolve from project MAND (3 fields displayed) or MQA (4 fields displayed).

Am I looking at the wrong place?

To the best of my knowledge- only the default screen scheme is active. Any other schemes or values seen in the system is attempts I made to configure things the way I want them. So far without any success, so none of them is in use.

Thank you.

Harry Chan5

Hi, you have to create the screens you want and then assign those screens to a screen scheme. In issue type screen scheme, you assign a screen scheme per issue type. Once you've created those you assign that the project required.

Please also make sure any customfields are enabled for the project/issue type in available context(s).