What if the "verify private key" step doesn't work?

Question

On https://confluence.atlassian.com/bitbucketserverkb/git-operations-fail-permission-denied-publickey-779171755.html, when I run the final "Resolution" steps, I get errors:

ssh -p 7999 -i ~/.ssh/id_rsa -vT git@localhost
OpenSSH_6.9p1, LibreSSL 2.1.8

debug1: Reading configuration data /etc/ssh/ssh_config

debug1: /etc/ssh/ssh_config line 20: Applying options for *

debug1: /etc/ssh/ssh_config line 53: Applying options for *

debug1: Connecting to localhost [::1] port 7999.

debug1: connect to address ::1 port 7999: Connection refused

debug1: Connecting to localhost [fe80::1%lo0] port 7999.

debug1: connect to address fe80::1%lo0 port 7999: Connection refused

debug1: Connecting to localhost [127.0.0.1] port 7999.

debug1: connect to address 127.0.0.1 port 7999: Connection refused

ssh: connect to host localhost port 7999: Connection refused

But then the article doesn't say what to do if it fails like mine. What can I try to do next?

Keenan Flogerzi · Answer

Hey Thiago... I got to this page trying to troubleshoot issues pulling from my Bitbucket repository to a specific external hosting server.

It works to another server I tried, but not the one I need.

I didn't realize I was looking at a support article for a different Atlassian product...

Keenan Flogerzi · Answer

Hey Rafael,

Looks like port 7999 isn't open. I was just using that because it was in the instructions on that page. What else could I try?

ThiagoBomfim · Answer

Hi Keenan,

SSH comes disabled by default with Bitbucket server. The steps to enable it are described here:

* Enabling SSH access to Git repositories in Bitbucket Server in Bitbucket Server

Also make sure that this port is open on the firewall or IPTables rules.

Best regards,
Thiago Bomfim
Atlassian Support