Transfer status webpage ownership to company managed atlassian account w/h access to old account

Alexander Scheffold_vz6j9b

HI there, 

I have an issue with our company status webpage which is linked to the old company email address( no longer access to this inbox), Now I want to transfer this status webpage to our company managed atlassian account .

Can anyone give me advise how to proceed. I was searching for a real support contact for my request, unfortunately without success. 

I appreciate any advise.

 

Thanks 

kind regards

Alex

Egor_abdi6j

Hi Alexander, 
Thanks for reaching out to Atlassian Community!

Here's what you need to do:
Open a Support Ticket:
Since you can’t access the old email, you’ll need to contact Atlassian Support directly. Use the following URL https://support.atlassian.com/contact/#/ and select Statuspage as your product.

Atlassian will ask you to complete an authorization form, which must be signed by a senior officer or manager at your company. This is to verify that you are authorized to request the transfer. The support team will guide you through this process after you open the ticket

Once the authorization is verified, Atlassian can transfer the Statuspage ownership to an admin user on your company-managed Atlassian account.

Best Regards,
Egor