Trouble into Logging to my Trello account

Marta Marchenko

Dear Trello Community,

I recently got a new computer and attempted to log into my Trello account. When I enter my email address, I do receive a verification link, but it arrives about an hour later and is already expired by the time I open it. Because of this, I’m currently unable to log in.

I believe the issue lies with my email system, not with Trello. I would now like to change the email address associated with my account to resolve the problem.

Could you please let me know how I can change my email address if I currently cannot access my account?

Thank you in advance for your help. I look forward to your response.

Best regards

Sakshi Verma

Hi @Marta Marchenko ,Welcome to the community!

I have checked our email server logs and couldn't find any issues, but I have attempted to unsuppress your email. I have also regenerated a password reset email from our end. Could you please check your email inbox now to see if you can reset your password?

Unfortunately, it's not possible to change the email address without having access to the account. Please check if you received any email and if you are able to access the application.

Thank you!