Hi,
Is there any way to create a email notification to be sent to assingee and reporter for issue which are not update after some period.
Please help us on the query.
Yes. See https://confluence.atlassian.com/display/JIRA/Jelly+Escalation
We have a filter for that:
updated <= -1w AND status != closed AND assignee = currentUser()
which is subscribed by the jira-users group to inform the assignees - I think you can easily expand that for reporters, i.e. a second filter with
updated <= -1w AND status != closed AND reporter = currentUser()
which should also be subscribed by jira-users, or whatever group you like to notify
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