How do i fix a Loading problem with Goodgantt power up?

Question

i downloaded the power up goodgantt and it just keeps stayin on the loading page. none of the troubleshooting from thr AI live chat has solved the issue

fiz reo · Answer

What worked for me was clearing the browser cache and restarting Trello. Still stuck? Try removing and re-adding the Power-Up. Click here on the Power-Up settings for more info.

Alisson Sartor · Answer

Hello, Lee

Welcome to the community

Since this is a third-party Power-Up, have you reached out to their support team for assistance? You can find the 'Contact Support' option directly on their page: https://trello.com/power-ups/62ffd98d2860ed3c34a27230.

Kind Regards
Alisson
Trello Team