ipad/iphone card title revise error

Question

Using ipad and iphone,

Error occurs when re-editing the card title (see below).

ex)

Card title : 15:90 apple

I want to revise the time to 15:00 above.

When I place the cursor between 9 and 0 and then click the backspace key,
the cursor jumps to the end of the title apple, into the last place after “e”.

This error continued for about 2 months.

Please fix this error.

Thank you.

Carolina Lopez_rbdu5v · Answer

Thank you for the details, @Lena Lee! I'm unable to open the video on my end. I have created a ticket for you to address this issue further. Could you please attach the video in the File Attachments section of your ticket? You can access it here:
https://support.atlassian.com/requests/TRELLO-218096/

Lena Lee_47uojz · Answer

After asking my initial question, I received a reply from your support to explain more in detail, so i am attaching a video.

Error destription : card editing error

- to revising the card title, i place the cursor to specific place

- but the cursor jumps to the end of the line

- this error repeats on the ‘first’ time editing only, not on second+ trial to edit card title. If I kill the app and come back to trello, the same error happens.

——-

This issue happens in iPhone Trello only. iPad works fine.

I am using the most recent version of iPhone iOS and Trello app. iPhone 15 pro, iPhone 16 pro both have this error issue.

Check the video :

https://drive.google.com/file/d/1a4HCGDwIXfPUxsVAC8r84FrWdO7Ym6_y/view?usp=drivesdk

Thanks.

Carolina Lopez_rbdu5v · Answer

Hi @Lena Lee!

I couldn't reproduce this issue on my end. Could you please confirm the version of your Trello app and let us know which device you are using, as well as the iOS version?