User cannot leave beta version

Question

One of user in our company cannot leave beta version - there is no button 'Beta' and command 'Exit Beta version'.

User probably agreed to get into it, but why there is no possibility to exit?

It happened to only one user.

Can I ask for help?

Thank you in advance.

Sebastian Górka · Answer

Thanks for reply ;)

Nivedhya Vikram1 · Answer

Hi @Sebastian Górka

Welcome to the community!

The new Trello design is now generally available starting May 21, 2025 for all users and cannot be opted out. During the beta testing phase, opting out was an option, but that’s no longer the case. Updates are currently being rolled out to users on Free, Standard, and Premium plans until the end of July, while Enterprise customers will see these new features later this year.

For additional updates, feel free to keep an eye on the Trello blog and Community