Hola, tengo un problema, el tablero no me deja moverme y ver mis listas de la derecha

Gabriela Rodríguez Villanueva

Cuando abro un tablero y quiero usar mis tarjetas de la derecha no se puede, con el teclado puedo llegar hasta ellas pero una vez que el cursor del mouse lo pongo sobre la tarjeta se corre solo hacia la izquierda, solo puedo trabajar con las primeras tarjetas, no se que hacer, me esta impidiendo trabajar, he borrado la memoria cache y cookies, he eliminado tarjetas desde la app pero en el escritorio no puedo trabajar, gracias.

 

Renato Fagaraz

That sounds like such a frustrating issue—I'm sorry you're dealing with that. It’s definitely not a common problem, and there aren’t really any Trello settings that would mess with your mouse cursor like that. Since you’ve already tried clearing the cache and cookies (good call on troubleshooting, by the way!), let’s try a couple of other things to narrow this down.

First, can you try using Trello in a web browser instead of the desktop app? Sometimes the app can act up, and switching to the browser version might help you get back to work while we figure this out. If it works fine in the browser, then we know the issue is tied to the app specifically.

Also, do you have another device you can try Trello on? Like a different computer, tablet, or even your phone? It’d be helpful to see if the problem is just happening on your current setup.

Lastly, since this sounds like it might be a display or resolution issue, could you check if your computer’s display settings are set to something unusual? Maybe adjusting the resolution or scaling could help. Let me know how these suggestions go, and we’ll keep digging into this together! 😊