We have recently downgraded our OpsGenie account and I need to be able to select the 5 users that are available under the Free plan. Does anyone know how I can suspend a user to be able to unsuspend another user?
Hey Claire, Thanks for reaching out to Atlassian Community!In order to suspend users, you need to suspend them via Atlassian Admin panel - https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ In case you want to do that via Opsgenie settings, then you need to delete these users. To do that, go to your Opsgenie instance >> Settings >> Users >> Delete next to the needed user.
I hope this helps! Best Regards,Egor
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