How to find the billings of Power-ups purchase and change a payment card

Question

I purchased the Show Due Time Board Licence for my Trello board in 2023. It's an annual payment, But no receipts have been sent to me. Contact Support button on the power-up page doesn't work, just directing me to a blank.

Where can I find the billing section of this power-up? How can I change the payment info for this Board Licence subscription or cancel it?

Mat_w4y9na · Answer

Hi there, welcome to the Trello Community!

I can see that you have a Trello Premium with us so I've gone ahead and created a support ticket on your behalf. I can see that you have the Show Due Time Power-Up enabled on two of your boards:
https://trello.com/power-ups/5f69d8caf2493015a6834e54

As this is a third-party Power-Up, you can reach out to their support team here:
contact@adftech.net

You should receive the email about the support ticket as I've added a few details for you that might help. We can continue the discussion from there :)

I hope this helps, but let us know if you have any questions!
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