How do I recover information from a board in the web version of Trello when the information is outda

Julio mestre

Hello, dear Trello team.
I'm writing this email because I just lost all the updated information I had in my workspace. I think it was a platform error. Let me explain.
Yesterday, May 13, 2025, I used the web version of Trello on my computer and created a list of very important information on a board. So I opened Trello on my phone, the app version but the information was not updated it was from May 8, 2025 and I updated it to have the same updated information that I had on the computer, the web version, in the app but then I accessed the Trello web version on my computer what happened was that the information that I had updated on the computer was outdated to the information of May 8, 2025 that I had in the Trello app on my mobile, and now both the web version and the app version have the information from May 8 so I lost all the information that I had updated, it is supposed that the most up-to-date information is the one that should prevail. I would greatly appreciate it if you could help me recover that information

Renato Fagaraz

Hi!

I totally get how frustrating it must be to lose all that updated info. The good news is that your data isn’t completely gone—it’s still saved in the card history, so you can recover it!

Here’s what you can do:

1. Check out this article that walks you through recovering changes to card descriptions or titles: Recovering the Description or Card Title That Was Changed.

2. If you want an easier way to restore content, you can try a Power-Up specifically designed for recovering or undoing changes. You can browse some options here: Trello Power-Ups.

I hope this helps you get everything back!