How to import attachments for thousand tickets which has multiple attachments?

Question

Hi,

We are migrating 2000+ tickets to JIRA from different system. There are atleast 5-6 attachements(files) on every new tickets.

How can I pass location of direcotory when I am creating/import JIRA tickets via CSV wizard?

Does it possible? Would JIRA be able to handle this?

Please let me know your input.

Thanks!

Seema3 · Answer

Hi Danilo,

Thank you for your response. I have looked at that listed link before but that CSV format requires me to provide individial attchemnt name and path to each column.

I do not know how many attachments new incomming tickets will have. It comes as a directory based on ticket id. I don't know how many attachments I will have per ticket.

So, that CSV format does not work that easily.

Thank you,

Seema

Danilo Conrad · Answer

Hi Seema,

Yes, this is possible. :)

If you are using the JIRA CSV import functionality, you should follow the instructions on the document below:

https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSV

I hope this information helps.

Cheers,

Danilo