I want to cancel my free premium trial and just have the normal one

Marigold Fiddian-Green

how

Jin Cho

Hi Marigold 

If you want to cancel your free trial early, please contact our billing support team for help.

To contact billing support about a free trial:

1. Open the billing contact form: Contact billing support

2. Log in

3. Since free trials don’t create invoices, choose Payments then Payment and credit card issues then Proceed without URL, SEN, EN or invoice number

Please find more details on this page