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All Trello cards missing

Amanda Farah Cox

All of the cards on my Trello board have disappeared. This seems to have coincided with the announcement of the new Beta version -- all cards were present on Friday 9 May and gone on Monday 12 May. This is a board with six users and none of us can find things. Very frustrating as we had lots of cards planned for the next month.

The only cards we still have are what was archived. Anyone else experience this?

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Beth French

Hi @Amanda Farah Cox

To help diagnose, you are enrolled in the Beta correct? i.e you see a purple BETA button in the type navigation bar.

What happens when you, opt-out of Beta via that option menu in that button?

Amanda Farah Cox

Hi @Beth French,

I exited Beta, but the cards are still missing.

Beth French

If I'm looking at the right board . . . which I may not be. I can see 3 boards in the workspace you are a member of. At least in one case, the last action on the board were to archive an open card. Could you check that the cards you are expecting to see have been archived?

In case you haven't done that before, it is in the board navigation panel.

Screenshot 2025-05-15 at 8.10.58 AM.png

Amanda Farah Cox

There are three archived cards there that had May due dates that were canceled projects. So I would expect to see them there. But we had cards for most week days and some weekend days for all of April and most of May, so we're still missing dozens of cards.

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