Trying to get JIRA Automation to return list of labels in lookupIssues and need help

joe bednarz_bbto2q

I am trying to create some automations based upon labels found within the Lookup Issues action.

My Lookup JQL is simple:  summary ~ \"{{issue.summary.substring(1,6)}}\" and issuetype = Initiative

I can correctly return data such as {{lookupIssues.summary}} however, when I try to access {{lookupIssues.labels}} I get nothing. 

I'm just trying to query the Initiative associated with the current issue, and branch based upon certain labels.

 

Any thoughts or help?

 

Bill Sheboy

Hi @joe bednarz 

For a question like this, context is important for the community to help.  Please post the following:

• what version of Jira are you using: Cloud, Server, or Data Center
• for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
• an image of your complete automation rule in a single image for continuity
• images of any relevant actions / conditions / branches
• an image of the audit log details showing the rule execution

Until we see those...

 

If you are using Jira Server or Data Center, the Lookup Issues action only returns a limited set of fields, and Labels is not in there: 

https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html#Jirasmartvaluesissues-lookupissues-properties

 

Kind regards,
Bill