Trello app does not log me into my free account

Ariane Goodwin

I downloaded Trello app on my iPhone, but when I opt for "loging in" it keeps rerouting me to "sign up".

 

I've tried to Sign in with Apple and my email. On both accounts, Trello will not log me into my free account.

 

Is this because I'm using a free account?

Alisson Sartor

Hello, Ariane

Welcome to the community

You can definitely connect to Trello with a free account, but I noticed the screenshot you attached has a different email compared to the one you raise this question, can you check if you are not using the wrong email?

The email here is ar***e@arian***odwin.co* I obfusctaed for security reasons.

Kind Regards
Alisson
Trello Team