updated java

Question

IT updated java and the Bitbucket is looking for the old path, any suggestions?  Our bitucket server won't start, JIRA is okay.

we updated JAVA_HOME environment path variable  but no matter what we do it keeps looking for the old path.

Would you also please confirm which 32 bit or 64 bit of java Bitbucket wants?

Greg McKenzie · Answer

we are on windows 2008 server and were running it with usernames that were both in the administrator group.

I installed it while logged in on my account ~3 months ago

IT updated JAVA late last week

and Monday this week we were trouble shooting debugging on the IT's user account.

again both IT's username and mine are in the administrator group on a windows 2008 server

we were modifying the system environment variables with his username and I verified no user environment variables related to JAVA with my account.

Vishnu Reddy K · Answer

Hi Greg,

Are u running the service as non admistrator for security resaons.We need to check the Java path of non admistrator user id which is running the process.

Thanks

Vishnu

Greg McKenzie · Answer

we initially tried updating the environment variables because that is what the error logs indicated

after updating them and still receiving errors we debugged the problem to hard coded registry keys