nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot create new project version

Friedhelm Wolf

I am using JIRA 5.1.3 and have created a project with some customizations.

When I try to add a new version as described in https://confluence.atlassian.com/display/JIRA/Managing+Versions

Only the headline of the page is visible but no controls are available to add a new version.

I checked the permissions and added the Project Lead (who is me) to the permission 'Administer Projects', but this did not help.

Can anyone tell me, what I am missing?

Accepted answers

Friedhelm Wolf

The cause of the problem is my browser. I am using Internet Explorer 10 which is not supported as I found out from JIRA support.

All comments

Renjith Pillai

Can you disable all plugins, using Safe Mode, and check? Do you have javascript customizations that might be causing this?

Vishnukumar Vasudevan

Check your Permission Schemes and make sure that you have the rights to Schedule Issues too.

Christian Czaia [Decadis AG]

What do you mean by headline? Can you post a screenshot? Might be a Javascript meesing up the page...

Friedhelm Wolf

Renjith,

I do not have any javascript modifications.

The same problem still exists in Safe Mode.

Friedhelm Wolf

Renjith Pillai

Yes, we need to see the screenshots.

Friedhelm Wolf

Vishnu,

the 'Schedule Issues' Permission is granted to me without having any effect.

Friedhelm Wolf

Here is the screenshot

Christian Czaia [Decadis AG]

Do you have the right persmission scheme associated with the project?

Renjith Pillai

Add the screeshot as an Answer

Friedhelm Wolf

Christian, the project uses the Default Permission Scheme.

Friedhelm Wolf

Hi Christian,

by headline I mean the standard headline as shown in the help documents.

I tried to add a screenshot, but this doesn't work somehow here in the comment section.

The page looks ok, and no javascript errors are displayed.

The text of the Header Looks like this:

Versions

For software projects, JIRA allows you to track different versions, e.g. 1.0, 2.0. Issues can be assigned to Versions.

Renjith Pillai

Looks strange if you are sure about your permissions. Are you seeing some exceptions in the logs while opening this page?

Renjith Pillai

What about in atlassian-jira.log ?

Friedhelm Wolf

Actually yes, there is an error in the JScript log:

SCRIPT438: Object doesn't support property or method 'setExpression'
batch.js, line 2455 character 15491

Renjith Pillai

Another attempt, clean up the work directory - https://confluence.atlassian.com/display/JIRAKB/Seemingly+Random+Functionality+Fails+Due+to+Outdated+JSP+Work+Directory

David Chan

Another idea would be to check your system plugins:

JIRA Admin > Plugins > Manage Existing > Show System Plugins
Locate
Atlassian JIRA - Plugins - Project Config Plugin
Expand this and you should see a modules listing, are all modules within this plugin enabled?
- You should see something like 82 of 82 modules enabled
- If not, try enabling any of the disabled modules

Friedhelm Wolf

Thanks, David. All 76 Modules of the Plugin are enabled, but the Problem exists nonetheless.

Any other ideas?

Friedhelm Wolf

The cause of the problem is my browser. I am using Internet Explorer 10 which is not supported as I found out from JIRA support.