View the forums in the frontend at Community Forums Addon generates error messages

Alexander_Liebrecht

Dear Support Team,

I have a problem with the addon Community Forums. When I'm logged in Confluence and as a guest would like to see the forums, there are a bunch of error messages.

These look for example like this:

Search error occurred
 
                                                                            {"status-code":500,"stack-trace":"java.lang.NullPointerException\n\tat
 
com.adaptavist.confluence.forums.service.search.results.impl.DefaultSearchResultsConverter.getViewedPages(DefaultSearchResultsConverter.java:220)\n\tat
 
com.adaptavist.confluence.forums.service.search.results.impl.DefaultSearchResultsConverter.topicResults(DefaultSearchResultsConverter.java:45)\n\tat
 
com.adaptavist.confluence.forums.service.search.impl.DefaultForumSearchManager.searchTopics(DefaultForumSearchManager.java:70)\n\tat
 
com.adaptavist.confluence.forums.controller.rest.ForumSearchResource.searchTopics(ForumSearchResource.java:59)\n\tat
 sun.reflect.GeneratedMethodAccessor4595.invoke(Unknown Source)\n\tat 
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat
 java.lang.reflect.Method.invoke(Method.java:498)\n\tat

Can you maybe help me there?

This addon I have already bought and put it in a Confluence server.

Thanks in advance.

Rafael Franco

Hi Alexander,

My name is Rafael Franco and I'm the Tech Lead of the Product Team here at Adaptavist. I'm sorry to hear you're having problems with Community Forums. Could you be so king to open a bug request in our support portal and we'll investigate?

http://productsupport.adaptavist.com/servicedesk/customer/portal/4

Thank you,

Rafael Franco