System error - after migrate from Mysql to Mssql

unknown

Goodmorning,

After migrating through the BackupToXml file option in Confluence and restoring the xml file into a new Confluence environment I get a system error.

The steps I took

1. Backup confluence inc attachments to a XML file, this site was using MySQL as Db
2. Setup a new site with a fresh MsSQL database
3. Put the Backup XML file into the restore folder
4. Restore the backup XML file from the new confluence site without building an index
5. Build index
6. Testing the site, it all seems to work perfectly
7. Restart the site
8. After the restart I get the following system error
9. Stop the site remove Cache folders doenst work, the error is all I get, Db connection setting seems to be correct.

I hope you can help.

Regards,

Justin Bodzinga

 

System Error

A system error has occurred — our apologies!

For immediate troubleshooting, consult our knowledge base for a solution.

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1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the support request form to create a support ticket which will include this information.

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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.NullPointerException

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)

caused by: java.lang.NullPointerException
at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

Stack Trace:[hide]

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115)
	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)
	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
	at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:877)
	at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:594)
	at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1675)
	at java.lang.Thread.run(Thread.java:724)
Caused by: java.lang.NullPointerException
	at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
	at com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:44)
	at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:88)
	at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:326)
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:146)
	... 29 more

        

Referer URL

Unknown

Marcus Silveira

Hi Justin,

This seems to be the same problem from this KB article.

Try changing your database password and remember to change <conf-home>/confluence.cfg.xml as well before restarting the application.

Hope this helps.