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🎉 Certification Update Alert: Managing Jira Service Projects for Cloud gets an overhaul! 🎉

BiancaE

We’re excited to announce that the Atlassian Certified Professional - Managing Jira Service Projects for Cloud (ACP-420) certification has been updated! This refresh ensures the certification stays aligned with the latest features and best practices in Jira Service Management (JSM) on Atlassian Cloud.

What’s new in the updated certification? 🌟

The updated certification reflects the most current capabilities of Jira Service Management, including:

Enhanced customer-facing configurations for seamless service delivery.
Updated agent-facing features to better support team workflows.
Refined focus on managing users, roles, and permissions in evolving cloud environments.

Why is this refresh important? 💡

Atlassian Cloud is constantly evolving, and so are the skills needed to manage Jira Service Projects effectively. This refresh ensures that:

The certification remains relevant to today’s JSM administrators.
You’re equipped with the knowledge to leverage the latest tools and features.
Your credential continues to showcase your expertise in managing service projects.

Who should pursue this refreshed certification? 🚀

This certification is ideal for JSM project administrators who:

Have hands-on experience with Jira Service Management in Atlassian Cloud.
Want to stay up-to-date with the latest JSM capabilities.
Are ready to validate their skills with an updated, industry-recognized credential.

Ready to refresh your skills? 🎓

Stay ahead of the curve and ensure your expertise is up to date. Learn more about the refreshed certification and register for the exam today!

Comments

Jimmy Seddon

Thanks @BiancaE!

I appreciate the constant effort by the certification team to try and keep the certification exams in line with the ongoing evolution of the Cloud Products Apps (sorry).

Andrew Zimmerman_rvmutq

Nice, thanks @BiancaE!

G subramanyam

Good to know information @BiancaE

Gert-Jan van der Pijl_e1bpg6

Hi,

Links refer to Jira, not JSM.

But good initiative!

BiancaE

@Gert-Jan van der Pijl It was updated! Let me know if you're still not seeing the correct link.

Christian Calkins

@BiancaE This is great timing! I plan to earn this certification by June.

Abdullahi Zekeri

Does this certification requires a fee? and how do i start

Christian Calkins

@Abdullahi Zekeri

This certification does require a fee.

I would start by looking into the Atlassian documentation related to JSM and any resources on the ACP-420.

You can also set up a free Atlassian trial for JSM if you need it. That way, you can get some hands-on practice with JSM without having to worry about breaking any live projects.

There are more details about it in the exam here: link: https://community.atlassian.com/learning/certifications/managing-jira-service-projects-for-cloud?utm_source=post&utm_medium=comarketing&utm_campaign=P:onlineO:universityC:community-postW:certI:certification-acp420_community_article_training-group*

Here are the pricing and time-related details.

Price: $249 + tax
Exam time: 180 minutes
Questions: Up to 75
Passing score: 66%
Products covered: Jira Service Management Cloud, company-managed projects
Location: Proctored online or in-person
Valid for: 24 months

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