When an event is triggered and an HTTP request is sent, what happens if the target service is down a

Mustafa Karacabey

When use Jira Automation in Insight Asset management for example: 
When an event is triggered and an HTTP request is sent, what happens if the target service is down , is there any retry mechanism or something else, any fallback scneria is there exist ?

Philipp Sendek _catworkx_

Hi @Mustafa Karacabey ,

welcome to the community.
Unfortunately, there is no retry-mechanism, so if the service is down, the request will just go into void and nothing will happen.
If you fear that this might happen, you'd have to build a workaround (e.g. retry mechanism) yourself in the automation.
I'm not very familiar with Asset Automations, so I can't say whether there's a good way to do it. Alternatively, you could use the HTTP Webrequest to trigger a Jira Automation which then triggers a web request to your service and within this Automation, you could do a if (e.g. that you've received a positive response from the service) and if not, you could try it again.

I hope that's comprehendable.

Greetings
Philipp