Trello automation recorded checking off an item on a card but in item remained unchecked.

Question

Anyone has the similar experience?

I have an automation that finds a card and the checked a specific item of a specific checklist but it seems that the item is not checked and there is no such activity recorded on the card. In the automation log it action was record, no errors were flagged.

Sometime ago I read that not all checklist item activities are recorded as card action.

and here's the find action in the last part of the rule

find the last card linked in the attachments, and check item "{checklistitemname}" in checklist "{checklistname}"

I recall that above had been working before a recent change.

The change assigns a card member to the items on the checklist so that with the due date assigned all the items will show up on the calendar view.

Carolina Lopez_rbdu5v · Answer

Thank you for the update! Please let me know if there's anything else I can help you with.

milynnus · Answer

@Carolina Lopez

This is for client's account but there is indeed another automation that handles the unchecked scenario.

We have been testing both scenarios. We might have spotted the error. We are monitoring it at the moment.

Carolina Lopez_rbdu5v · Answer

Hi @milynnus!

I checked our logs and noticed that the automation changed the status of the checklist item, but it was subsequently unchecked by another automation with the following action:

find the last card linked in the attachments, and uncheck item "{checklistitemname}" in checklist "{checklistname}"

I recommend reviewing that automation to ensure it is unchecking the item from the correct card.