Issue Collector Not Showing Required Parent Field – Form Submission Blocked

Sundram Trivedi

Hi everyone,

I’ve made the Parent field a required field in my Jira project. However, when using the Issue Collector, the form does not display the Parent field, and as a result, the submission fails due to the required field validation.

Is there a way to:

• Show the Parent field in the Issue Collector?
• Or bypass the required field validation for issues created via the Issue Collector?

Any suggestions or workarounds would be greatly appreciated!

Thanks in advance.

Jeevan Empati_qtdvtb

Hi @Sundram Trivedi

To display the "Parent" field in a Jira issue collector, you need to ensure it's included in the collector's create issue form. This involves configuring the issue collector to use a custom form and including the "Parent" field within that form.

 

Here's a breakdown of the steps:

1. Configure the Issue Collector:

   • Go to your project's settings and locate the "Issue Collector" section.
   • Enable the issue collector and choose to use a "Custom form".
   • This allows you to customize the fields that appear on the create issue form.
2. Add the "Parent" Field to the Custom Form:

   • In the custom form configuration, locate and add the "Parent" field to the form.
   • This field will allow users to select the parent issue for the new issue being created.
3. Customize the Issue Collector (Optional):

   • You can further customize the issue collector by adding a custom trigger or setting field values using the ATL_JQ_PAGE_PROPS object.
   • This object allows you to pre-populate fields or add custom JavaScript for more advanced customization.
4. Review and Test:

   • Ensure the "Parent" field is visible and functional on the issue collector's create issue form.
   • Test the collector by creating a new issue with a parent to confirm that the relationship is established correctly.